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Do I need to reserve the beach chairs ahead of time?
No, you can see the attendant on the beach when you arrive to make your arrangements. However, if you are coming with a large group and needing 6 or more sets, we ask that you call ahead to make the arrangements.
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If I rent the beach equipment for more than one day, will I be in the same set every day?
Yes, we will keep you in the same set each day, unless you request a move. We will put your name on the set each morning when we set up the beach, so that it is ready and waiting for you when you come out.
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Can I pay the beach attendant with my credit card?
No, the attendants on the beach take cash or travelers’ checks only.
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Can we move our set closer to the water’s edge?
In some instances you can, but in many places, the placement of the beach equipment is set by an ordinance put forth by the city or by the homeowners’ association of the property. It is best to check with the beach attendant on site for information at each individual property.
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What is the flag warning system?
It is a warning system used by the City of Gulf Shores and
the City of Orange Beach to alert visitors of the water conditions. While you should always use caution while swimming in the Gulf of Mexico, please be aware of the following flag system: A GREEN flag means calm conditions, low hazard. A YELLOW flag means moderate surf and/or currents, medium hazard. A RED flag means high surf/strong currents, high hazard. DOUBLE RED flags mean that the water is closed to the public. A PURPLE flag denotes dangerous marine life. It is not uncommon to see a purple flag flying along with another color, usually a yellow flag.
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Can I get beach service if I am staying at a house and not a condo complex?
While we can bring chair sets (the folding chairs with the removable footrests) to you if you are staying at a house or a duplex, we don't provide a typical "beach service" there. We will drop them off with you at the beginning of your rental period and pick them up at the end of your rental period. You will have to set them up each day during your stay and take them in at night. They cannot be left out on the beach overnight or during the little storms that frequently pop up in the afternoons during the summer. You are responsible for them. You must call ahead to arrange for this rental.
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It started to rain, can we get a refund?
We do not refund for any reason. That includes rain, high winds, seaweed, jellyfish, or any other nature-related events that are beyond our control. We also do not refund for your early departure.
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